Contact Us
778-829-8174
info@canadacarpetcleaning.ca
Serving:
- Burnaby Central
- Burnaby East
- Burnaby North
- Coquitlam
- Delta North
- Langley Central City
- Langley North
- Langley South
- Maple Ridge
- Pitt Meadows
- Port Coquitlam
- Port Moody/Belcarra
- Surrey Cloverdale
- Surrey Fleetwood
- Surrey Newton
- Surrey North
- Surrey South
FREQUENTLY ASKED QUESTIONS
DOES SOMEONE HAVE TO BE THERE DURING THE CLEANING?
NOT ONCE WE HAVE ENTERED THE PREMISES, BUT WE WILL REQUIRE INSTRUCTIONS IN CASE WE FINISH BEFORE YOU RETURN.
ARE YOU LICENCED AND INSURED?
YES WE ARE.
WHAT IS YOUR CANCELLATION POLICY?
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DO YOU GUARANTEE YOUR WORK?
ABSOLUTELY, WITH OUR 30-DAY SPILL AND STAIN GUARANTEE. WE WILL COME BACK AND DO OUR BEST TO REMOVE ANY NEW STAINS WITHIN THE 30-DAY PERIOD AFTER WE HAVE CLEANED. NOT A 100% GUARANTEE OF SUCCESS, BUT WE WILL DO OUR BEST. (APPLIES TO SPOT STAINS ONLY, NOT PET STAINS.)
HOW LONG WILL IT TAKE THE CARPETS TO DRY?
IT DEPENDS ON THE CARPET, BUT GENERALLY A FEW HOURS. HOWEVER, ALL OF OUR CUSTOMERS RECEIVE ONE PAIR OF PLASTIC SHOE COVERS, SO YOU CAN WALK ON YOUR CARPETS RIGHT AWAY.
DO YOU GIVE ANY INSTRUCTIONS FOR KEEPING THE CARPETS CLEAN?
ALL OF OUR CUSTOMERS RECEIVE OUR POST-CLEANING CARE BROCHURE TO HELP YOU KEEP YOUR CARPETS CLEAN LONGER.